Refund & Return Policy

1. Introduction:

Welcome to unseenspots webshop. These terms and conditions govern your use of our website and the purchase of original copyright-protected posters in landscape and portrait formats. By accessing and using our website, you agree to be bound by these terms and conditions. Please read them carefully before making a purchase.

2. Product Information:

All posters offered on our webshop are original artworks protected by copyright. We take great care to provide accurate product descriptions and images, but slight variations in color or appearance may occur due to individual monitor settings.

3. Pre-Orders:

Customers have the option to place a free pre-order for products available on Unseenspots. By placing a pre-order, customers agree to allow us to contact them with a payment link and confirmation regarding the pre-order. Pre-orders are subject to product availability and shipment times. We will make all efforts to fulfill pre-orders as accurately and promptly as possible. However, unforeseen circumstances may cause delays, and customers will be promptly notified in such cases.

4. Ordering and Payment:

To make a purchase, select the desired posters and add them to your cart. Follow the checkout process and provide accurate billing and shipping information. Payments are processed securely through our trusted payment partners. Copyright and Use: All posters available on our webshop are copyrighted and owned by UnseenSpots or our partnering artists. Any unauthorized reproduction, distribution, or commercial use of our posters is strictly prohibited.

5. Shipping and Delivery:

We offer delivery to the following locations: Belgium, Germany, Finland, France, Italy, Luxembourg, the Netherlands, Austria, Poland, Portugal, and Spain. Delivery times may vary based on location and demand. You will be provided with tracking information once your order is shipped.

 

5. Returns and Refunds:

Refer to our separate Refund and Return Policy for detailed information on eligibility, return process, and refund procedures.

6. Contact Information:

Customers are responsible for providing accurate and up-to-date contact information, including name, shipping address, and email address, when placing orders or pre-orders. We will use this information to process and ship orders and to communicate important updates regarding the order status and delivery.

7. Privacy Policy:

Your privacy is important to us. We handle your personal information in accordance with our Privacy Policy, which you can review on our website. Security: We take every precaution to secure your data and protect your transactions. However, we cannot guarantee absolute security, and you use our website at your own risk. Read more about our privacy policy.

8. Liability:

unseenspots is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our webshop, including loss of data or profits. 

9. Governing Law:

Please note that these terms and conditions are in accordance with the laws and regulations of the Netherlands and any disputes shall be subject to the jurisdiction of the courts based in The Netherlands. By making a purchase on unseenspots webshop, you agree to abide by these terms and conditions. For any further questions, inquiries or assistance, please reach out to our Customer Support team.

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